Privacy Policy

Version of 29 March 2026

In this privacy policy, we, PADELANTE GmbH (hereinafter PADELANTE, we or us), explain how we collect and otherwise process personal data. This is not a comprehensive description; other privacy policies may regulate specific matters. Personal data refers to all information that relates to a specific or identifiable person.

If you provide us with personal data of other individuals (e.g., family members, data from colleagues), please ensure that these individuals are aware of this privacy policy and only share their personal data with us if you are permitted to do so and if this personal data is accurate.

This privacy policy is designed to meet the requirements of the EU General Data Protection Regulation (“GDPR”), the Swiss Data Protection Act (“DPA”), and the revised Swiss Data Protection Act (“revDPA”). Whether and to what extent these laws apply depends on the specific case.

1. Controller

The entity responsible for the data processing described here is PADELANTE GmbH (Allenbergstrasse 9, 8708 Männedorf). If you have data protection concerns, you can communicate these to us at the following contact address: PADELANTE GmbH, Allenbergstrasse 9, 8708 Männedorf / info@padelante.ch

2. Collection and processing of personal data

Primarily, we process the personal data that we receive from our customers and other business partners in the context of our business relationship or that we collect from their users through our websites, apps, and other applications.
Where permitted, we also obtain certain data from publicly accessible sources (e.g., debt collection registers, land registers, commercial registers, press, internet) or receive such data from authorities and other third parties. In addition to the data you provide us directly, the categories of personal data we receive about you from third parties include, in particular, information from public registers, information that we learn in connection with administrative and judicial proceedings, information about you in correspondence and meetings with third parties, credit information (if we conduct business with you personally), information about you that persons from your environment (family, advisors, legal representatives, etc.) provide to us so that we can enter into or execute contracts with you or include you (e.g., references, your address for deliveries, powers of attorney, information on compliance with legal requirements such as anti-money laundering and export restrictions, information from banks, insurance companies, distribution and other contractual partners of ours for the provision of services by you (e.g., completed payments, completed purchases)), information from media and internet about you (where this is appropriate in the specific case, e.g., in the context of an application, press review, marketing/sales, etc.), your addresses and any interests and other sociodemographic data (for marketing), data in connection with the use of the website (e.g., IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of the visit, pages and content accessed, features used, referring website, location data).

3. Purposes of data processing and legal bases

We primarily use the personal data we collect to conclude and execute our contracts with our customers and business partners, especially in the context of renting our golf simulator with our customers and purchasing products and services from our suppliers and subcontractors, as well as to meet our legal obligations domestically and abroad. If you are working for such a customer or business partner, you may, in this capacity, also be affected by this.

Furthermore, we process your and others’ personal data, as permitted and deemed appropriate, for the following purposes, in which we (and sometimes third parties) have a legitimate interest corresponding to the purpose:

Offering and further development of our services, websites, apps, and other platforms on which we are present;
Communication with third parties and processing their inquiries (e.g., applications, media inquiries);
Reviewing and optimizing procedures for needs analysis for direct customer engagement and collecting personal data from publicly available sources for customer acquisition;
Advertising and marketing (including events), provided you have not objected to the use of your data (if we send you advertising as an existing customer, you can object to this at any time, and we will then put you on a do-not-contact list for further advertising mailings);
Market and opinion research, media monitoring;
Enforcement of legal claims and defense in connection with legal disputes and administrative proceedings;
Prevention and investigation of criminal offenses and other misconduct (e.g., conducting internal investigations, data analysis for fraud prevention);
Ensuring the proper functioning of our operations, particularly IT, our websites, apps, and other platforms;
Video surveillance to maintain house rules and other measures for IT, building and facility security, and protecting our employees and other persons and assets owned by or entrusted to us (e.g., access control, visitor lists, network and email scanners, telephone recordings);
Purchase and sale of business units, companies or parts of companies and other corporate transactions, and related transfer of personal data as well as measures for business governance and to the extent necessary for compliance with legal and regulatory obligations and internal guidelines of PADELANTE.

To the extent you have given us consent to process your personal data for specific purposes (for example, when booking a padel court, receiving newsletters, or conducting a background check), we will process your personal data within the framework and based on this consent, provided we do not have another legal basis and need such. Consent given can be revoked at any time, but this does not affect any data processing that has already occurred.

4. Cookies / Tracking and other technologies related to the use of our website

We typically use “cookies” and similar technologies on our websites that can identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you are using when you visit our website. When you revisit this website, we can recognize you, even if we do not know who you are. In addition to cookies that are used only during a session and deleted after your website visit (“session cookies”), cookies can also be used to store user settings and other information over a period (e.g., two years) (“persistent cookies”). However, you can set your browser to reject cookies, store them only for a session, or otherwise delete them early. Most browsers are set to accept cookies by default. We use persistent cookies for you to save user settings (e.g., language, auto-login) and to better understand how you use our services and content.

By using our website and consenting to receive newsletters and other marketing emails, you agree to the use of these technologies. If you do not want this, you must adjust your browser or email program accordingly.

We may also use Google Analytics or similar services on our websites. This is a third-party service that may be located in any country on earth (in the case of Google Analytics, it is Google Ireland (based in Ireland), Google Ireland relies on Google LLC (based in the USA) as a data processor (both “Google”, www.google.com), which allows us to measure and evaluate the use of the website (non-personally identifiable). Permanent cookies set by the service provider are also used for this. If you have registered with the service provider itself, the service provider also knows you. The processing of your personal data by the service provider then occurs under the responsibility of the service provider according to its privacy policies. The service provider only informs us about how our respective website is used (no information about you personally).

We also use so-called plug-ins from social networks such as LinkedIn and Instagram on our websites. This is visible to you (typically through relevant symbols). We have configured these elements to be disabled by default. If you activate them (by clicking), the operators of the respective social networks can register that you are on our website and where and can use this information for their purposes. The processing of your personal data then occurs under the responsibility of this operator according to its privacy policies. We do not receive any data about you from them.

5. Data sharing and data transfer abroad

As part of our business activities and the purposes according to section 3, where permitted and deemed appropriate, we also disclose data to third parties, whether they process it on our behalf or wish to use it for their own purposes. This particularly concerns the following parties:

Service providers of ours, including data processors (such as IT providers);
Traders, suppliers, subcontractors, and other business partners;
Customers;
Domestic and foreign authorities, offices, or courts;
Media;
The public, including visitors of websites and social media;
Competitors, industry organizations, associations, organizations, and other bodies;
Other parties in potential or actual legal proceedings;
All jointly recipients.

These recipients are partly located in the country but can also be located anywhere in the world. You should particularly expect the transfer of your data to other European countries and the USA, where the service providers we use are located.

If a recipient is in a country without adequate statutory data protection, we contractually obligate the recipient to comply with applicable data protection (for this we use the revised standard contractual clauses of the European Commission, which can be found here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj? accessed), unless they are already subject to a legally recognized framework for ensuring data protection and we cannot rely on an exception provision. An exception may apply specifically in legal proceedings abroad, but also in cases of overriding public interests or when a contractual execution requires such disclosure, if you have given consent or if it concerns data made publicly available by you, the processing of which you have not objected to.

6. Duration of retention of personal data

We process and store your personal data as long as necessary to fulfill our contractual and legal obligations or otherwise the purposes pursued with the processing, i.e., for example, for the duration of the entire business relationship (from initiation, execution to termination of a contract) and beyond according to legal retention and documentation obligations. It may be that personal data is retained for the time in which claims can be made against our company and as far as we are otherwise legally required to do so or legitimate business interests require this (e.g., for evidentiary and documentation purposes). Once your personal data is no longer required for the purposes mentioned above, they will generally be deleted or anonymized to the extent possible. For operational data (e.g., system logs, logs), generally shorter retention periods of twelve months or less apply.

7. Data security

We take appropriate technical and organizational security measures to protect your personal data against unauthorized access and misuse.

8. Obligation to provide personal data

In the context of our business relationship, you must provide the personal data that is necessary for the establishment and execution of a business relationship and the fulfillment of the associated contractual obligations (you usually do not have a legal obligation to provide us with data). Without this data, we will typically not be able to enter into a contract with you (or the entity or person you represent) or to carry it out. The website cannot be used if certain information necessary for ensuring data traffic (e.g., IP address) is not disclosed.

9. Rights of the data subject

You have the right under applicable data protection law and as provided therein (such as in the case of the GDPR) to information, correction, deletion, the right to restrict data processing and otherwise to object to our data processing, particularly those for the purposes of direct marketing, profiling conducted for direct advertising, and other legitimate interests in processing as well as to request the transfer of certain personal data for transfer to another entity (so-called data portability). However, please note that we reserve the right to assert the statutory exclusions, for example, when we are obliged to retain or process certain data, have an overriding interest in it (to the extent we are permitted to rely on this), or need it for asserting claims. If costs are incurred for you, we will inform you in advance. We have already informed you about the possibility of revoking your consent in section 3. Please note that exercising these rights may conflict with contractual agreements and can have consequences such as early contract termination or cost implications. In such cases, we will inform you in advance, where this is not already contractually regulated.

The exercise of such rights generally requires you to clearly prove your identity (e.g., by providing a copy of your identification where your identity is otherwise not clear or verifiable). To assert your rights, you can contact us at the address provided in section 1.

Every data subject also has the right to enforce their claims in court or to file a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).

10. Changes

We may adjust this privacy policy at any time without prior notice. The latest version published on our website applies. If the privacy policy is part of an agreement with you, we will inform you of any changes via email or other suitable means in the event of an update.